Canadian Shipping:

Littlemonkeystreehouse.com will ship orders within Canada (see exceptions below) with a minimum purchase of $249 before taxes via Canada Post expedited shipping service.  Certain areas within Canada have very high shipping charge due to limited postal service.  If there is an additional shipping charge to be added to your order we will contact you with those details.  

Little Monkey's Treehouse cannot offer free shipping to the following locations:

Rural Routes, PO Boxes, Yukon, Northwest Territories, Nunavut & Newfoundland.  Shipping charges are based on your order size and the package destination.  Little Monkey's Treehouse will contact you via email if there will be additional shipping charges for your rural route or PO box shipment. There is a $5.00 handling fee for all orders.

PLEASE NOTE:

Your order will be processed and SHIPPED OUT within 1-5 business days of receiving your order.  If for any reason the products you have ordered will be delayed Little Monkey's Treehouse will notify you by email.

Expect an arrival time of 7-15 business days after shipment depending upon the location.  Remote locations can take 1-4 weeks to arrive.  We ship Canada Post expedited Parcel with tracking and guaranteed delivery dates.  If you would like your order to be sent for a faster delivery, please not that additional shipping charges will apply.  Please contact us for further information at littlemonkeystreehouse@bellnet.ca

Please note, there may be an additional shipping charge applied for some locations.  Little Monkey's Treehouse will notify the customer and provide them with the option of paying an additional shipping charge or cancelling their order.

Please Note:  Littlemonkeystreehouse.com reserves the right to refuse any order for any reason.  Offer subject to change anytime, without notice.

Shipment Receipt Guidelines:

Before accepting delivery of your order, please examine the package(s) carefully.  Do not accept any packaes that have been damaged during shipping.

If your order requires a signature please ensure that the number of packages are correct and the packages are not damaged.  If you sign for a damaged or partial shipment the Canada Post insurance will not cover your shipment.

Immediately open and examine your package to ensure you were shipped the correct items.  If there are any damages or missing products you must report within 24 hours using our Return Policy. 

littlemonkeystreehouse.com ships Monday through Friday, excluding holidays.

Delivery Timeline:

Most in-stock orders will be processed and shipped within 1-5 business days of receipt.  Sometimes items that were thought to be in stock are unavailable at the time of shipping.  You will be notified by email with your options at the time of shipping if there is an out stock item. We will notify you by email if your order will be delayed for any other reason.


US Shipping:

Littlemonkeystreehouse.com ships all U.S. orders through the Canada Post Service.  The purchaser is responsible to pay for the shipping costs when placing their order.  The purchaser is responsible for all duty, brokerage & other fees as determined at the border crossing by the Postal Service.  


PLEASE NOTE

Your order will be processed and SHIPPED OUT within 1-5 business days of receiving your order.  If for any reason the products you have ordered will be delayed littlemonekystreehouse.com will notify you by email.

US and Internatinal orders will take approximately 10-15 business days to arrive but the delivery dates are not guaranteed.  There is no tracking number provided for this service.  If you would like a tracking number please not that additional shipping charges may apply.  Please contact us for further details at littlemonkeystreehous.com 

Please note, there may be an additional shipping charge applied for some locations.  Little Monkey's Treehouse will notify the customer and provide them with the option of paying an additional shipping charge or cancelling their order.


Order Pick-up:

You can pick your order up at a Little Monkey's Treehouse location in Midland Ontario.  Simply choose PICK_UP as your shipping zone and leave your pick up information in the notes section of the order from.

Orderw are generally availalbe for pickup within a couple of business days.  Pleas call us at 7055262345 or email littlemonkeystreehouse@bellnet.ca to arrange your pick-up.  Please have your order information ready when you call. 

Please note, for security reasons, littlemonkeystreehouse.com cannot accommodate the pick-up of orders by any other person that the purchaser.  The order must be signed for at the time of pick-up by the card holder.